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| Dont get me started Valerie - all care and no responsibility from some lenders. Great website |
Charlie
24/02/2009 10:36:00 AM
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Love the new web site!
Well, escalate in the IT industry, is something you do when an IT problem is reported but not fixed in the standard/expected resolution time by the Helpdesk or IT staff. The problem is 'escalated' meaning more resources, more urgency and more managerial oversight is provided to get the problem resolved as soon as possible. This also means that the priority of the problem in relation to all other problems is increased. This typically means someone else's problem is now set to a lower priority!
Like the old saying goes: "the squeaky wheel gets the grease". Your bank will escalate for you if you complain long and loud enough!
Your complaining is in fact an escalation - just like war.
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Richard
21/02/2009 5:00:00 AM
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| I can't speak for bankers but I know a journalist who claims he's not just writing - no, he's "value-adding" and "streamlining" his "end product". I'm sure he thinks he sounds highly efficient - just like an "escalating" broker must. PS Valerie - love the new site, especially the calculator. |
Sheryl-Lee
20/02/2009 11:22:00 PM
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| Great website Val absolutely fab!! In my experience the only thing that seems to have "ecsalated" is the amount of calls the settlement agent needs to make to the bank checking on the progress of the loan and the amount of time spent on hold waiting for the call to be answered. |
Vicki
20/02/2009 7:02:00 PM
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Not a banker or a broker but i too would like to hear the explanation. However I do love the new look website not only does it look good its easy to navigate around - keep up the excellent work Valerie & Team.
xox |
Penny
20/02/2009 4:23:00 PM
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sorry can't answer your question.
just popping in to say hello.
web site look great. Say hello to Steve. Catch up soon.
Jenny |
Jenny McGee
20/02/2009 4:02:00 PM
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